Professor Marta Indulska
Marta Indulska
Professor | Discipline Leader - Business Information Systems
  • PhD, Computer Science (The University of Queensland)
  • BInfTech (Hons), Information Technology (The University of Queensland)
  • BInfTech, Information Technology (The University of Queensland)
+61 7 334 68034
Room 514, Joyce Ackroyd Building, St. Lucia Campus

    Marta Indulska is a Professor and Leader of the Business Information Systems discipline at the UQ Business School, The University of Queensland, Australia. She teaches on topics related to the use and management of Information Systems and Information Technology in business, specifically with a focus on increasing operational efficiency and effectiveness. In 2017, she was a recipient of the UQ Citation for Outstanding Contributions to Student Learning.
    Marta has a background in Computer Science, having obtained her Computer Science doctorate degree in 2004. Her main research interests include conceptual modelling, business process management and open innovation. She has published over 100 fully refereed articles in internationally recognised journals and conferences, and has contributed several chapters to published books. Her research has been funded through several competitive grants, including ARC Discovery. Marta has also worked with organisations in the retail, consulting and non-profit sectors to provide guidance on a variety Information Technology topics.
    Marta is currently the President of the Australian Association for Information Systems and a member of the Australian Computer Society.

    Research interests

    Business Process Management
    The goal of this research is to explore how organisations design their operations and identify relevant methods for their improvement. Within the scope of this research are more contemporary operational design issues, such as sustainable process design and process compliance.
    Conceptual Modeling
    The goal of this research is to develop a better understanding of how users utilise conceptual modelling notations, and resulting conceptual models, to communicate and understand system requirements. The research stream is motivated by the need to improve the elicitation of system requirements and the documentation of such requirements to, ultimately, improve the quality of developed systems.
    Open Innovation
    The goal of this research is to explore success factors for open innovation in business and understand the best practice related to collecting and utilising external ideas for radical innovation as well as incremental process improvement.


    View full publications list


    • Association for Information Systems (AIS)
    • Australian Computer Society (ACS)

    Major research grants

    Title Agency Year Amount
    The open innovation process: Factors and technologies that matter ARC Discovery 2015-2018 $330,000
    Business process decomposition ARC Discovery 2013-2015 $234,000
    A Model for Innovative Postgraduate Education in Information Technology-enabled Services Carrick Institute 2008-2010 Undisclosed
    Data Quality Management ARC Research Network on Enterprise Information Infrastructure 2008 Undisclosed
    Enhancing Process Modelling Languages with Business Rule Representation Capability UQ Early Career Researcher Grant 2008 Undisclosed
    Improving Business Processes: A Pattern-Oriented Approach UQ External Enabling Grant 2008 Undisclosed