Associate Professor Neil Paulsen
Neil Paulsen
Associate Professor in Leadership & Management
  • PhD, Management (The University of Queensland)
  • BA Hons 1, Psychology (The University of Queensland)
  • GradDip, Counselling/Psychology (Kelvin Grove CAE)
  • BA, Statistics (The University of Queensland)
+61 7 334 63490
Room 317, Colin Clark Building, St. Lucia Campus

    Neil's research interests focus on leadership, organisational change and identity processes. Current projects explore the role of professional identity in organisational culture change, leadership transition in health teams, and the challenge for organisations adapting to employees with Autism. Neil is also investigating a social identity model of followership and mechanisms related to collective action.

    Neil Paulsen is an Associate Professor within the Management group in the UQBS. He has over twenty years direct industry experience as a successful senior manager and consultant in public, private, and community sector organisations. His research includes the development of intergroup perspectives on organisational behaviour and change, identity processes and leadership transitions. He has published his work in international refereed journals and chapters, and in an edited book (with Tor Hernes). Neil has presented his work at a number of premier international and national management conferences. He has been the recipient of five ARC Linkage Grants. Research partners include organisations such as Rio Tinto, BHP Billiton, CSIRO, and Queensland Health. Neil received an Excellence in Teaching Award from the School of Management in 2001, the UQBS Teaching Excellence Award (Postgraduate) in 2006, and was the 2006 recipient of the ANZAM Management Educator of the Year Award (sponsored by Pearson Education). In 2009 he received the inaugural UQBS Executive Education Award and again in 2016. In 2011 Neil also received the UQBS Industry Engagement Award. In 2013 along with other colleagues, Neil received a UQ Award for Programs that Enhance Learning (APEL) for his role in developing the MBA program and in 2014 a National APEL award for the same program.

    Research interests

    Boundaries in organisations
    This research extends my work on intergroup perspectives by exploring boundaries in organisations. The work challenges the notion of the ‘boundaryless’ organisation and suggests that organisational boundaries are proliferating rather than disappearing. Boundaries may be symbolic and actual, and perform a role in both constraining and enabling organisational activities. My particular interest is on boundary setting and identity processes.
    Innovation in multi-disciplinary Teams
    The current research examines group processes, identification, and innovation in multidisciplinary teams. The current project focuses on scientific research teams and examines the impact of group diversity, professional identity, group processes, and organisational climate on creativity and innovation.
    Intergroup perspectives in organisational behaviour, organisational change, and communication
    This line of research develops an intergroup perspective on organisational behaviour, organisational change and communication. The research examines the role of contextual factors and intergroup issues on the performance and well being of individuals, groups and organisations undergoing change. Drawing from Social Identity Theory and other sources, the research develops an understanding of the impact of the various group identities formed by individuals through their membership of diverse groups in organisations.
    Organizational communication for effective community engagement
    With industry partners in the Australian mining industry, the project examines the effectiveness of strategies used by companies at the mine site level to effectively engage and consult with local communities. The project is multifaceted. It allows for the examination of organisational communication strategies, as well as providing an opportunity to theorise the dynamics of the engagement process from an intergroup perspective.


    View full publications list


    • Australia and New Zealand Academy of Management
    • European Group for Organization Studies
    • Academy of Management
    • International Communication Association
    • Associate Member, Australian Psychological Society
    • Registered Psychologist (Queensland)


    2001 Teaching Excellence Award, School of Management, University of Queensland
    2006 Teaching Excellence Award – Postgraduate, UQ Business School, University of Queensland
    2006 ANZAM Management Educator of the Year Award (sponsored by Pearson Education).

    Major research grants

    Title Agency Year Amount
    Managing key professional transitions in the health sector ARC Linkage Grant 2011-2015 $270,000
    Culture change for a sustainable future: Strategy, culture and subculture in Queensland Health Australian Research Council - Linkage 2005 $330,000
    Group processes, identification, and innovation in multidisciplinary teams CSIRO/UQ Business School, Jointly-funded Postdoctoral fellowship 2005 $120,000
    Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams Australian Research Council - Linkage 2005 $270,000
    Site-level community engagement processes in the Australian minerals industry: A comparative analysis Australian Research Council - Linkage 2004 $280,000
    Employee adjustment to organisational change: The role of communication and intergroup perceptions Australian Research Council -SPIRT 2001 $127,000
    Evaluating internal communication, uncertainty and the development of communication strategies during organisational change The Park, Mental Health facility 1999 $23,000