- Business Value of Information Systems
- With Acklesh Prasad, we recognised the need to examine the business value of information systems. Over the years much study has gone into this area in an effort to justify expenditure on information systems. This research has progressed very well, resulting in 6 A-ranked Journal publications, 11 A-ranked Conference publications, with a total of 69 Citations (Google Scholar). This work continues, and will continue to be a very fruitful area for research.
- Formative Assessment
- Formative assessment is seen as a process that accommodates learner inputs to improve learning. Improvements in technology and changing learner requirements challenge educational institutions to address learner needs. Some of these challenges include facilitating online learning and accommodating learner inputs. Addressing these needs helps learners to be effective and the educational institution to be a successful educator. Recent developments in online learning can better accommodate formative assessment in virtual learning environments. We seek to understand the role of formative assessment in virtual learning environments by reviewing and refining formative assessment from a constructivist learning perspective. This research synthesizes our understanding of the role formative assessment plays in virtual learning environments and provides a theoretical foundation for further development of formative assessment.
- Information System Success
- A related area of interest is the success of Information Systems (IS) projects. Building on work of Yetton (2000) who attempts to explain inconclusive results of research undertaken on IS success and its relationship with management support, I examine the relationship between user incentives and IS implementation success. Work on this project was initiated with Corina Raduescu, a masters student whom I supervised. To date, three publications have emerged from the research. The first was presented at the AMCIS2004 conference in New York in August, 2004. The second has been presented at the ECIS2005 conference in Regensburg, Germany, in May, 2005. The second paper revisions were completed and the paper was submitted to the 3rd International Research Workshop on Information Technology Project Management (IRWITPM2008). We are currently revising the paper for submission to the European Journal of Information Systems.
- Information Systems Evolution
- The thrust of my PhD, and research to date, has been concerned with the volatility and value of IS (likelihood of replacement), and the relationship between volatility and the predictability of IS replacement. Despite the fact that 80% of all Information Systems (IS) costs are incurred during the maintenance/evolution phase, the field has only been researched on a sporadic basis to date. The area is currently enjoying a resurgence of activity as researchers try to link various activities occurring during the IS maintenance phase to the success of IS implementation, the economic returns from IS, and the factors affecting IS replacement. Several papers have recently been published that deal with various aspects of IS volatility, and as a result IS volatility is seen as being an important factor in IS change. One paper from my PhD on volatility was accepted at the ICIS2000 conference. The second paper from my PhD was rejected on the third round at ISR. My focus is revising the paper for re-submission during my sabbatical in 2015 to another top tier journal and plan to further extend my research in this area. In particular, to extend the ontological work from my PhD and expand representation theory to the application of knowledge maintenance in organizations. I also plan to expand this area of research to better understand how to maintain systems in the electronic and mobile commerce domain.
- Organisational and National Cultural Influences on IS Adoption
- I am currently examining the effects that national culture has on aspects of Information Systems adoption, development and implementation. I am working with three colleagues in the USA. The research to date has resulted in publications at AMCIS2003, AMCIS2004, and submission of a paper for AMCIS2005. A paper emanating from AMCIS2003 was published in the Journal of Global Information Technology Management in 2004. Further work was done on my sabbatical in 2006 and that has resulted in the submission of a paper to ISJ, and subsequently to EJIS (Under review), and MISQ (under review).
- Research into Plagiarism
- My ICIS2000 conference paper (from my PhD) was plagiarised and published in the Journal of Software Maintenance and Evolution. There are a variety of issues emanating from this unfortunate incident. Working with Prof. Joey George and others on an AIS committee to examine how Plagiarism is dealt with by the AIS, the committee drafted recommendations that were adopted by theAIS. This work resulted in a CAIS A Journal publication.
Further work can result in a good paper by dissecting the theoretical aspects of the plagiarist, examining his modus operandi, and making recommendations to prevent such activities in the future, and to help detect them when they occur. I hope to address this over my proposed sabbatical in 2015.
- Research into Teaching IS
- For some time undergraduate students’ knowledge and level of skill in information systems has been changing. This makes the structuring of course content, and determining the depth of knowledge required for an introductory course in information systems very difficult because of the students’ wide diversity of skills and knowledge of computers. In an attempt to improve our knowledge of these factors I have been conducting longitudinal research into this area.
Over five years I collected data relating to the level of skill and knowledge of students entering tertiary introductory IS courses at the University of Queensland, Griffith University, and ANU. A paper reporting the findings was first presented at the AAANZ 2000 conference, and has subsequently been accepted for publication in Accounting and Finance, an A Journal.
- Heales, Jon, Agrey, Renae and Lam, Tri (2018). Employee database creates value for labor-hire firm and clients. In: Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018. 24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018, New Orleans, LA, (). August 16, 2018-August 18, 2018.
- Heales, Jon, Cockcroft Sophie and Trieu, Van-Hau (2017). The influence of privacy, trust, and national culture on internet transactions. In: Gabriele Meiselwitz, Proceedings of the 9th International Conference, SCSM 2017, Social Computing and Social Media Human Behavior. 9th International Conference, SCSM 2017 Held as Part of HCI International 2017, Vancouver, BC, Canada, (159-176). 9 - 14 July 2017. doi:10.1007/978-3-319-58559-8_14
- Campbell, John and Heales, Jon (2016) Factor structure of individual consequences for teleworking professionals. Australasian Journal of Information Systems, 20 1-23. doi:10.3127/ajis.v20i0.906
- Prasad, Acklesh, Green, Peter and Heales, Jon (2016) Do organisations in developing economies legitimise their level of profit? Evidence from Fiji. Accounting Research Journal, 29 1: 59-80. doi:10.1108/ARJ-08-2014-0065
- Wijesooriya, C., Heales, J. and Clutterbuck, P. (2016). Social media and email as moderators of success in formative assessment. In: AMCIS 2016: Surfing the IT Innovation Wave - 22nd Americas Conference on Information Systems. 22nd Americas Conference on Information Systems: Surfing the IT Innovation Wave, San Diego, United States, (). 11 - 14 August 2016.
- Wijesooriya, Chinthake, Heales, Jon and McCoy, Scott (2015). Multi-dimensional views for sustainability: ontological approach. In: AMCIS 2015 Proceedings. 21st Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, (1-14). 13-15 August 2015.
- Wijesooriya, Chinthake, Heales, Jon and Clutterbuck, Peter (2015). Forms of formative assessment in virtual learning environments. In: AMCIS 2015 Proceedings. 21st Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, (1-16). 13-15 August, 2015.
- Xu, Dongming, Huang, Wayne W., Wang, Huaiqing and Heales, Jon (2014) Enhancing e-learning effectiveness using an intelligent agent-supported personalized virtual learning environment: an empirical investigation. Information and Management, 51 4: 430-440. doi:10.1016/j.im.2014.02.009
- Prasad, Acklesh, Green, Peter and Heales, Jon (2014) On governance structures for the cloud computing services and assessing their effectiveness. International Journal of Accounting Information Systems, 15 4: 335-356. doi:10.1016/j.accinf.2014.05.005
- Le Thi Quynh, Nga, Heales, Jon and Xu, Dongming (2014). Examing significant factors and risks affecting the willingness to adopt a cloud-based CRM. In: Fiona Fui-Hoon Nah, HCI in Business - First International Conference, HCIB 2014, Held as Part of HCI International 2014, Proceedings. 1st International Conference on HCI in Business, HCIB 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014, Heraklion, Crete, Greece, (37-48). 22 - 27 June 2014. doi:10.1007/978-3-319-07293-7_4
- Australian Society of Certified Practising Accountants (ASCPA), Member of the society.
- Australian Computer Society, MACS PCP - Australian Computer Society (Practicing Computer Professional).
- Association of Information Systems (AIS), Member of the society. The society caters primarily for academics, and is the premier society for IS academics
- QICA - Qualification in Computer Auditing, admitted at Practitioner level, by the Institute of Internal Auditors - UK.
- Past Member of Institute of Internal Auditors - USA and UK.; Computer Society of South Africa; Institute of Accounting Technicians South Africa.
|Information systems project planning: explaining differences between time &amp;amp;amp;amp;amp; cost estimates for information system change requests||UQ New Staff Resesarch Grant||1999||$9,500|