Joanna is currently a Postdoctoral Research Fellow for the Centre of Research Excellence in Telehealth (CRE). She is involved in a number of telehealth research projects, one of which examines the integration of technology-mediated healthcare service provision through telehealth at the Royal Flying Doctor Service (RFDS). Research findings will advance the understanding on how telehealth impacts on professional practice that may influence telehealth policy by demonstrating the feasibility and integration of telehealth in primary care practices.
Joanna’s PhD research focused on the implementation and adoption of telehealth in residential aged care facilities. She examined how health professionals change and reconfigure their professional competence and routines when practicing in technology-mediated service settings. Joanna’s research findings will provide a more holistic view on how technology impacts on professional practice.
Joanna completed a BA (Psychology) at UQ in 2004 and started her first start-up company soon after. She then worked as a Student Coordinator at UQ School of Medicine (Princess Alexandra Hospital, QLD). In 2009, she joined UQ Centre for Research in Geriatric Medicine (CRGM) and Centre for Online Health and gained extensive experience in roles involving research administration, business development, operations management and telehealth practice management.
Joanna completed UQ’s MBA program in 2014 and was competitively selected to undertake the Wharton Global Consulting Practicum project. This project involved a market expansion strategy for the Australian Baseball League (ABL). Joanna also holds a Graduate Certificate in Applied Gerontology (Flinders University) and a Graduate Diploma in Child Psychology (International Correspondence School).
Joanna has lecturing experience in management, with a focus on managing organizational behaviour.