Dr Andy Lee
Andy Lee
Lecturer
  • PhD, Hospitality Management (Pennsylvania State University, PA, USA)
  • MSc, Hospitality Business (Michigan State University, MI, USA)
  • BA, Tourism (Hanyang University, Seoul, Korea)
Ph: 
+61 (7) 3346 0757
Room 453, GP North Building, St. Lucia Campus

    Dr Lee joined The University of Queensland in 2012 after four year service as Assistant Professor at the Hong Kong Polytechnic University. Dr Lee has his research interest in information technology, especially information search, dissemination, and process in the hospitality and tourism context. He has participated in various projects including Prototype hotel guest room project at Hotel ICON, Hong Kong. With Bachelor's degree in Tourism, he took a F&B coordinator position at a five-star hotel about three years. Dr Lee received a Master degree from Michigan State and PhD from the Pennsylvania State University

    Research interests

    Customer relationship management
    Customer relationship management
    Customer Relationship Management
    Customer Relationship Management
    Food & Beverage management
    Food & Beverage management
    Food & Beverage Management
    Food & Beverage Management
    Information technology in hospitality industry
    Information technology in hospitality industry
    Information Technology in Hospitality Industry
    Information Technology in Hospitality Industry
    Service Quality Management
    Service Quality Management

    Publications

    View full publications list

    Memberships

    • 2014 Council for Australian Tourism and Hospitality Education (CAUTHE)
    • 2011 International Federation for Information Technologies in Travel and Tourism (IFITT)
    • 2009 Asia-Pacific Council on Hotel, Restaurant, and International Education (APacCHRIE)
    • 2008 Hospitality Financial Technology Professionals (HFTP)
    • 2008 The International Council on Hotel, Restaurant, and Institutional Education (iCHRIE)

    Major research grants

    Title Agency Year Amount
    What makes articles attractive? Hong Kong Polytechnic University 2013 $5,000
    Is a picture always worth a thousand words? Cognitive engagement in menu item selection University of Queensland 2013 $11,764
    The impact of multimedia online privacy practices on perceived trust Hong Kong Polytechnic University 2012 $14,000
    Structural characteristics of the top 100 hospitality and tourism programs Hong Kong Polytechnic University 2011 $6,000