The Service Innovation Alliance Projects

The Service Innovation Alliance Projects

UQ Business School undertakes innovative, timely and high-quality projects across a range of disciplines to transform the future of service organisations.

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Our Projects

2016 – 2018 Modelling Multidimensional Multiparty Decisions to Improve Outcomes for Customers and Service Providers: New Theory and Measurement Tools.
ARC Discovery Grant: $330 000.
Researchers: Professor Janet McColl-Kennedy (Lead), Assoc. Professor Len Coote, Professor Claire Wainwright, (UQ Medical School) Professor Scott Bell (UQ Medical School), Professor Michael Brady – Florida State University.
2015 – 2018 Examining the Effectiveness of Patient-centred Practices on Health Outcomes.
ARC Linkage Grant: $1.1 million including $180 000 from ARC.
Researchers: Professor Pennie Frow – University of Sydney (Lead), Professor Janet McColl-Kennedy – UQ Business School, Professor Adrian Payne – UNSW, Dr Rahul Govind – UNSW.
2017 – 2021 Protecting international tourists from harm: Developing an effective tourist hazard information system.
Japan Society for the Promotion of Science (ARC Equivalent in Japan). Kaken Scientific Research B Grant in Aid: $2.9 million Yen (AU$205 000).
Researchers: Professor Brent Ritchie, Takahashi Yoshino, Kade Sano, Hayato Nagai.
2015 – 2018 Consumer preferences for voluntary carbon mitigation in the aviation sector.
ARC Discovery Grant $186 400.
Researchers: Professor Brent Ritchie, Professor Stefan Gossling, Professor Larry Dwyer.
2016 – 2019 Encouraging voluntary purchasing of carbon offsets - a win-win.
ARC Linkage Grant $160  000 +$40 000 from partners.  
Researchers: Professor Brent Ritchie and Professor Sara Dolnicar.
2016 – 2018: Learning Tourism Destinations: Creating Functional Partnerships and Initiating Positive Change for Sustainable Tourism Development in Local Economies.
Value PESO$1.5 million – through Asian Institute of Tourism, University of the Philippines.
2018 – 2019 Development of an active video game for the long-term maintenance of exercise in people with COPD.
Faculty of Health and Behavioural Sciences-Metro North Hospital and Health Services (CISSS) Research Collaboration Seeding Grant $39 535.
Researchers: Professor Trevor Russell Ms Jennie Money (MNHHS), Dr Nicole Hartley and Dr Allison Mandrusiak.
2017 – 2020 Home telehealth adoption in the aging population: Consumer perspectives.
NHMRC Project Grant 2017 2017-2020 $252 000.
Researchers: T Russell, N Gillespie, N Hartley, D Theodoros, A Hill & L Gray.
2017 – 2010: An investigation of the effects of education on data quality perceptions and data quality.
Mater Medical Research Institute Limited.
Researchers: Shazia Sadiq and Marta Indulska.
2016 – 2018: The Open Innovation Process: Factors and Technologies that Matter.
ARC Discovery Projects $330 000.
Researchers: Marta Indulska, Professor Martie-Louise Verreynne, John Steen.
2016-2019: Youth employment in hospitality and tourism: impacts, effects and legacy of early employment experiences.
Queensland Tourism Industry Council $66 000.
Researchers: David Solnet and Richard Robinson.
2018 – 19  Enhancing the student experience within dual program courses: meeting the challenge of the new Bachelor of Advanced Business (honours) program.
UQ teaching fellowship grant $50 000.
Researcher: Dr Alistair Tombs.
2017 – 2018 Role of permanent and transitional servicescapes in maintaining attachment to place in light of the Canterbury earthquakes
University of Canterbury (NZ) team based research initiative $19 756.
Researchers: J Finsterwalder, A Tombs, C Chen, M Hall & G Prayag).
2017-2022: ARC Training Centre for Innovation in Biomedical Imaging Technology. ARC Industrial Transformation Training Centres. Part of a team of 10 people.
2017-2018: Creating wealth in smallholders farms through efficient credit systems in Pakistan.
Australian Centre for International Agricultural Research.
Researchers: Associate Professor John Steen, Dr Shabbir Ahmad and Professor Martie-Louise Verreynne.
2016-2018: The Open Innovation Process: Factors and Technologies that Matter.
ARC Discovery Projects $330 000/
Researchers: Professor Marta Indulska, Professor Martie-Louise Verreynne, Associate Professor John Steen.

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