Workshop Series: Robert Davison
Knowledge, guanxi and technology are mutually entangled in the workplace in China. We document this entanglement, paying particular attention to guanxi – the mutually reciprocal relationships that govern Chinese social and work lives. We draw upon multiple sources of evidence to develop six theoretical propositions. Initial validation of the propositions is conducted by studying the working practices of Chinese knowledge workers. Given the lack of non-Western, emic research as to how knowledge is sought and shared, we believe that our findings and associated theorizing make a significant contribution to the knowledge management (KM) literature. We consider the implications for future KM research and practice and provide specific advice aimed at developing a more global understanding of informal knowledge management.
Dr Robert Davison is an Associate Professor in the Dept of Information Systems. He teaches IT Ethics at the undergraduate level and Global IS and Knowledge Management at the post-graduate level. His research focuses on virtual knowledge management initiatives in Chinese organisations. More details of his work can be found at http://www.is.cityu.edu.hk/staff/isrobert.