BIS Cluster Seminar: Dr Mary Tate
This paper uses a lens of organizational routines to analyse the results of a case study of a flipped classroom initiative. We find that while there appears to be considerable flexibility in the way teaching is performed, the inter-related micro and macro routines that support the marketing, development, delivery and support of teaching make this flexibility somewhat illusory. We examine the role of technology and socio-technical ensembles in embedding teaching routines and making them resistant to change. Overall, we conclude that while there is considerable micro-level autonomy in the performance of teaching routines, while at a higher level they are deeply embedded and resistant to change and reinvention. We further conclude that stakeholders are uncomfortable and stressed by major disruptions to routines, but this can be alleviated by the explicit invention of new routines.
Dr Mary Tate is a Research Fellow (DECRA) at Queensland University of Technology, and a Senior Lecturer at Victoria University of Wellington, New Zealand. Mary is interested in what happens when you insert technologies into the relationships that exist between organizations and individuals. This interest arose partly from an extensive background in channel and service-delivery management prior to joining academia. In addition, Mary is a keen methodologist, has published widely on a variety of research methods, and is widely engaged with the IS philosophy and research methods community. Mary is on the editorial boards of CAIS and BISE. Her work has appeared in journals including the European Journal of Information Systems, Journal of the Association for Information Systems, Information and Management, and Communications of the AIS, as well as at leading information systems conferences, workshops and panels.