Accounting Seminar: Professor Deryl Northcott
Together we measure: Improving public service outcomes via the co-production of performance measurement
Not-for-profit organizations (NFPs) aim to deliver public services and achieve outcomes for their beneficiaries. However, little attention has been given to how NFP professionals engage with beneficiaries to develop the performance measures that inform service improvement and accountability. Our findings illustrate how a co-production approach to performance measurement can enhance the meaningfulness of outcome measures, hence supporting service improvement and facilitating ‘collaborations for accountability’ between NFPs and their beneficiaries.
Dr Deryl Northcott is Professor of Management Accounting in the AUT Business School. She is also an Affiliate Professor at the Scuola Superiore Sant’Anna (Italy) and has held previous positions at the University of Waikato and the University of Manchester.
Professor Northcott has authored over 50 academic papers, including publications in Accounting, Organizations and Society, Management Accounting Research, Accounting, Auditing & Accountability Journal, Financial Accountability & Management and British Accounting Review. She was also co-editor (with Trevor Hopper and Bob Scapens of Manchester Business School) of the 3rd edition of Issues in Management Accounting and her earlier book, Capital Investment Decision-Making, has been published in four languages.
Professor Northcott's research interests include capital investment decision-making and public sector performance management. She uses qualitative methods to explore uses of management accounting within organisational contexts. She has presented her research to healthcare managers and policy-makers and is an invited member of the UK Association of Chartered Certified Accountant (ACCA) Health Services Network, the Research Group for Actor-Reality Construction (Denmark) and the Herbert Simon Institute Public Sector Research Centre (UK).
Professor Northcott is Editor of Qualitative Research in Accounting & Management and an editorial board member for nine other international journals. She has won international research grants from The British Academy, CIMA, AFAANZ and ICAEW. She is a past AFAANZ Board Member and Chair of the Australasian CIMA Research Centre of Excellence and a current member of the American Accounting Association’s Management Accounting Section International Committee.
Deryl is also Co-Leader of the ‘Accounting for Social Impact Research Group’ based in the AUT Faculty of Business, Economics and Law.
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