Bob Ansett was born in Australia but spent his formative years in the United States. His story has been well documented in his three best-selling books, "Bob Ansett, An Autobiography", "The Customer" and "The Meaning of Success".
He founded the Budget Rent A Car System in 1965 and in doing so developed a unique organisation that grew from a small two person business to a dynamic enterprise employing over 3000 people trading in 20 countries with annual turnover exceeding $400 million.
Budget was a trend-setter in employee relations and was one of the first companies to introduce health and fitness programmes for its employees. Budget's innovative marketing and customer service excellence was recognised not only in Australia but internationally.
Business magazine BRW dubbed him "the entrepreneur's entrepreneur" for he not only built a remarkable business but added a further dimension to the way in which business was conducted in this country at that time.
Leaving Budget in 1990, he established 'Bob Ansett Marketing' to manage his speaking engagements and provide consulting services in the field of Customer Service. This company now operates from Noosa Heads on the Sunshine Coast where Bob now resides.
He is presently the Patron of the UQ Business School Enterprize Project and has been President of the Melbourne Chamber of Commerce, founder and inaugral President of the Australian Customer Service Association, Chairman of the Federal Government's Trade Negotiations Advisory Group and was President of the North Melbourne Football Club for 13 years.
